This Privacy Policy explains how GemPix AI Image Editor ("we," "us," or "our") collects, uses, and protects your information when you use our AI-powered image editing platform at gempix.pro. We are committed to creating innovative AI image editing tools while maintaining the highest standards of data privacy and security.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Account Details: Email address, username, and password
- Profile Information: Display name, avatar, and preferences
- Payment Information: Billing details for premium subscriptions (processed securely through third-party payment processors)
- Communication Data: Messages you send to our support team
Content and Usage Data
- Creative Inputs: Text prompts, images, and other content you upload for image editing
- Generated Content: AI-edited images and associated metadata
- Usage Analytics: How you interact with our platform, feature usage patterns, and performance metrics
- Technical Information: IP address, browser type, device information, and operating system
2. How We Use Your Information
We use your information to:
- Provide Services: Edit AI images, process your requests, and deliver our core functionality
- Improve Platform: Enhance our AI models, optimize performance, and develop new features
- Account Management: Maintain your account, process payments, and provide customer support
- Communication: Send service updates, respond to inquiries, and share important announcements
- Security: Protect against fraud, abuse, and unauthorized access
- Legal Compliance: Meet regulatory requirements and enforce our terms of service
3. Your Privacy Rights
You have comprehensive control over your personal information:
- Access Rights: Request a copy of all personal data we hold about you
- Correction Rights: Update or correct any inaccurate information in your account
- Deletion Rights: Request permanent deletion of your personal data (subject to legal retention requirements)
- Data Portability: Receive your data in a machine-readable format for transfer to other services
- Opt-out Rights: Unsubscribe from marketing communications at any time
- Restriction Rights: Limit how we process your personal information in certain circumstances
To exercise these rights, contact us at [email protected].
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data only in these limited circumstances:
- Service Providers: Trusted third-party vendors who help us operate our platform (cloud hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
- Safety and Security: To prevent fraud, abuse, or harm to our users or platform
- With Your Consent: When you explicitly authorize us to share specific information
5. Data Security and Protection
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit using HTTPS and at rest using AES-256
- Access Controls: Strict authentication and authorization protocols for our systems
- Regular Audits: Ongoing security assessments and vulnerability testing
- Data Centers: Secure, certified facilities with physical and digital safeguards
- Employee Training: Regular security awareness training for all team members
- Incident Response: Comprehensive procedures for detecting and responding to security events
6. Data Retention and Deletion
With Core Service Providers: GemPix AI relies on trusted partners for essential services like payment processing (Stripe, Creem, PayPal, and PayPro) and cloud hosting (e.g., AWS, Google Cloud). These partners are contractually obligated to protect your image data.
For Legal Reasons: We may disclose information if required by law, such as in response to a subpoena or a valid request from law enforcement regarding GemPix AI usage.
In a Business Transition: If gempix.pro is involved in a merger or acquisition, user information may be transferred as part of that deal, under the same privacy commitments.
7. Our Policy Regarding Minors
We retain your information only as long as necessary:
- Generated Content: Edited images and associated data are automatically deleted from our servers after 72 hours unless you save them to your account
- Account Information: Retained while your account is active and for up to 2 years after account closure for legal and operational purposes
- Usage Analytics: Aggregated and anonymized data may be retained indefinitely for service improvement
- Legal Requirements: Some data may be retained longer to comply with legal obligations
7. International Data Transfers
Our services are operated from the United States. If you access our platform from outside the US, your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
8. Children's Privacy
GemPix AI Image Editor is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information. Parents who believe their child has provided us with personal information should contact us immediately.
9. Third-Party Services
Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with our platform.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Website: https://gempix.pro
Response Time: We aim to respond to all privacy-related inquiries within 48 hours.